Skip to main content
Last updated: 28 September 2026 These beta terms are an addendum to the Terms of Service. They apply to anyone using Memo through the Memo Professional Beta. Everything else stays as written in the Terms of Service and the Privacy Policy.

​
As-is

The beta is provided as-is. Features may change, break, or be removed during the window. We do not promise uptime, results, or that a feature stays the way you found it. Keep a copy of anything you cannot afford to lose.

​
Beta credits

Beta credits are not money. They have no cash value. They cannot be refunded, transferred, sold, or exchanged. Credits you have not used when the window ends stay on your account, like any other top-up credits. There is no automatic refill. If your credits run out during the window, we may add credits once, at our discretion, so you can finish a named piece of work.

​
Access window

Your access window ends on the date shown in the app. On that date your account continues on the Free plan, with the Free plan’s credits and limits, plus any beta credits you have not used. Your saved references, Brand Kits, and generations stay in your workspace under the Terms of Service. A small number of participants may be invited to a focused two-week follow-up. It is never automatic. It starts only after you and Memo have agreed one goal and the dates in writing. Credits added for it are beta credits under the section above.

​
Feedback

We may contact you for feedback during the window, by email or in the beta group. Replying is voluntary. During the window, the founders may look at what you generate in Memo, from the admin area, to understand how the product is used and to improve it. Every such view is recorded in an audit log. This is looking, not publishing: the section below still applies in full.

​
Your name, your work, your words

Nothing you make in Memo, nothing you say about it, and neither your name nor your logo is published, quoted, or featured without your separate written approval. We first send you the exact quote or image. The approval form then records whether it may be used publicly with attribution, publicly without attribution, or privately for investors or sales. Approval covers only what it names. You may request changes or decline.

​
Everything else

The Terms of Service and Privacy Policy otherwise apply in full. Where these beta terms and the Terms of Service differ, these beta terms apply for the beta only. Questions: admin@memo.solutions.