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Two-factor authentication adds a second step at sign-in: your password, then a six-digit code from an authenticator app on your phone (1Password, Google Authenticator, Authy, or any app that supports time-based codes).

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Turn it on

  1. Open Settings from the workspace menu and choose Security.
  2. Click Turn on.
  3. Scan the QR code with your authenticator app. If you can’t scan, enter the setup key shown next to it by hand.
  4. Type the six-digit code the app shows and click Verify and turn on.
From the next sign-in, Memo asks for a code after your password. This applies to Google sign-in too.

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Signing in with a code

After your password (or Google), Memo shows a Two-factor code screen. Enter the current code from your app. Codes change every 30 seconds; if one is rejected, wait for the next one.

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Turn it off

Open Security, click Turn off, and enter a current code to confirm.

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Lost your device?

Two-factor cannot be bypassed from the sign-in screen. Ask another admin of your workspace to remove the factor for you, then set it up again on your new device.

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Admins

Memo’s admin area can require two-factor for every admin. Once it does, an admin account without a verified factor cannot open it.