> ## Documentation Index
> Fetch the complete documentation index at: https://docs.memo.solutions/llms.txt
> Use this file to discover all available pages before exploring further.

# Members & Roles

> Invite teammates, change roles, manage pending invites — all from one Members view.

The Members view is the single place to see everyone in your workspace and everyone you've invited. It lives at **Manage Workspaces → Members** — joined members at the top, pending invites below.

Only **admins** and **owners** can invite or change roles. Editors and viewers see the same list without management actions.

## Inviting a member

1. Open the workspace pill (bottom-right) → **Manage Workspaces**
2. You're on the Members tab by default
3. Click **Invite Member**
4. Enter email and pick a role (Viewer, Editor, or Admin — Owner can't be assigned)
5. Click **Create Invite**

What happens:

* An **invite email** is sent, branded with your workspace name and logo
* A **success card** shows the invite link in a copyable code box — share via Slack or DM if you prefer
* The invite appears in **Pending invites**
* A seat is consumed immediately, even before they accept

Click **Invite another** in the success card to send a second invite without closing the modal.

## Pending invites

Below joined members, admins see **Pending invites (n)** — each row shows:

* The invitee's email and assigned role
* A **Copy link** button (brief checkmark feedback on copy)
* A **trash icon** to cancel the invite and free the seat

The section disappears when all invites have been accepted.

## Changing a role

1. Find the member in the list
2. Click their role badge — it becomes a dropdown
3. Pick a new role
4. Confirm in the modal (it explains what the new role can do)

You can't change the owner's role or your own. Admins can promote/demote editors and viewers but can't promote anyone to admin — only the owner can.

## Removing a member

1. Find the member
2. Click the kebab menu (⋮)
3. Click **Remove from workspace**
4. Confirm

Access revoked immediately. You can't remove yourself — ask the owner to remove you if needed.

## Tips

* **Inviting an existing member returns a clear error.** No stale duplicates.
* **No resend button** — cancel the pending invite and create a new one. Takes about 4 seconds.
* **Email failures don't block invites.** The link still works. Share it directly if the email didn't arrive.
* **Pending invites count against seats.** At the cap? Cancel old invites or upgrade.

## Troubleshooting

**The invite email never arrived.**
Check spam. If not there, copy the link from Pending invites and send directly.

**"This user is already a member of the workspace."**
They're already in. Check the Members section above the invite form.

**"There is already a pending invite for this email."**
You've already invited them. Find the pending invite, copy the link, resend directly.

**Seat limit error when inviting.**
All seats used (including pending invites). Cancel a pending invite or upgrade your plan.